Frequently Asked Questions

Do I need to provide cleaning supplies?

No. Cleaners bring all equipment and supplies.

Are your products safe for children and pets?

Yes. We use eco-friendly products that are child- and pet-safe.

Will I get the same cleaner each time?

Yes, for regular cleaning you get the same cleaner every visit.

What if something was missed?

Tell us and we come back for a free re-clean within 24 hours.

How far ahead do I need to book?

At least 24 hours ahead. Same-day bookings are possible only when a slot is free.

Do you move furniture or clean outside windows?

Cleaners don’t move heavy furniture, and they don’t clean outside windows above the ground floor.

When are you open?

Monday to Saturday, 8:00 to 20:00, and Sunday, 9:00 to 17:00.